About

Where can I park?
Parking is available at TSB Stadium carpark, located off Rogan Street, at the Rogan and Victoria Street car parks and surrounding streets. Accessible/limited mobility car parking is located along Fillis Street and at TSB Stadium. Between 5pm and 7am the following day, main gate access to the Bellringer Pavilion car park is restricted to pedestrian access only.

What time do the lights come on?
The lights will be on every night from 8.30pm until 11pm from Saturday 19 December to Sunday 31 January. This includes public holidays.

Do the lights ever get cancelled in wet weather?
No, the lights run as scheduled throughout the festival.

Do events get cancelled in wet weather?
Yes, please check the specific event page and our Facebook page for updates. We make announcements on the day of the event.

What happens if I lose my children?
Although we take every safety precaution in the organisation of events, as a parent or caregiver, you are responsible for supervising your children.  We recommend you write your cell phone number on their arm and create an agreed meeting point within your group in case someone does get lost. 

What do I do with lost and found items?
If you have lost an item at the park, please get in touch with the NPDC contact centre. 06 759 6060 or enquiries@npdc.govt.nz. If you find something, please take it to the Festival Hub between 8pm - 10.30pm or hand it in to security. 

Can I bring my dog?
No, for the comfort of all users, please leave your pets at home. There is a dog ban from 7.00pm - midnight during the festival.

Can I bring a picnic and wine?
Yes, you can bring your picnic and wine to enjoy on the Hatchery Lawn and the Fred Parker Lawn during the performances. Alcohol will be available to be purchased from the Festival Hub but must be consumed within the designated Hub area. 

Please note that a park-wide alcohol ban is in place for all other areas of Pukekura Park between 7pm and 7am.

Are there places to buy food?
Yes, Teahouse on the Lake is open during the festival and on selected dates Light Bites food truck nights will be on.

Can I ride my bike through the park?
No, Pukekura Park is a pedestrian-friendly park which gets very busy during the Festival, so please leave your bikes at home. The riding of bikes is prohibited within Pukekura Park at all times.

1. Entry to the competition constitutes acceptance of these terms and conditions.

2. To enter the competition, entrants are invited to submit a photograph of their completed bingo card to Facebook or Instagram by using the hashtag #iloveFOL. A completed card is three events ticked off in-a-row.

3. The prize consists of a $10 voucher for a Light Bites (“Prize”). Light bites runs on selected nights (19, 26, 27, 29, 30 & 31 December 2020, 2,3,6,7,8,10,14,15,16,17 and 22 January 2021 between 6.30pm and 10.45pm). Voucher must be used on one of these dates within this specified time.

4. Employees of the New Plymouth District Council (the “Promoter”) and their immediate family members are ineligible to enter.

5. All entries must meet the following conditions:
a) The photograph of a completed Bingo card must be taken at a TSB Festival of Lights event and received during the period commencing 19 December 2020 and ending on 10 January 2021 at 5pm (“Promotional Period”). Photographs received after the Promotional Period are not eligible for entry.
b) The hashtag #iloveFOL must be attached to the photograph in order to be entered into the competition.
c) Entrants under 18 years must acknowledge that they have their parent/legal guardian's permission to enter the competition. The entrant’s parent/legal guardian will be required to sign acceptance of the terms and conditions of entry prior to claiming the Prize. Children under the age of 13 are not permitted to enter.

6. The entrant agrees that:
a) The Promoter may verify the validity of an entry and the entrant (including the entrant's identity and age) and disqualify any entrant who submits an entry that is not in accordance with these terms and conditions.
b) The competition is not sponsored, endorsed or administered by, or associated with Facebook and releases and indemnifies Facebook from any and all direct or indirect loss or damage whatsoever as a result of participating in the competition or accepting the Prize except for any liability that cannot be excluded by law;
c) Their name and photograph may be used for promotional, media and publicity purposes (including social media) and other promotional channels of the Promoter now and in the future.

7. All entries will be pulled from the #iloveFOL and assigned a number. Winner will be drawn randomly through an online random number generator.

8. Notification: The Promoter will notify the entrant of the Winner by private messaging the Winner on the TSB Festival of Lights Facebook or Instagram page on 11 January 2021. The Winner may also be published on the TSB Festival of Lights website, Instagram and other promotional channels.

9. To claim the Prize, the entrant must: Reply to the private message from the TSB Festival of Lights Facebook page with their email address and daytime contact phone number; the Facebook profile must match the registered Facebook profile. The Prize can only be claimed by the entrant of the Winner.

10. Prize not claimed: Where the entrant does not send a private message by 5pm, 12 January 2021 then the Promoter is entitled to offer the Prize another randomly drawn winner.

11. The Promoter will not be:
a) Responsible for any technical malfunctions or problems with the internet or network congestion, including any problems with transmission of entries over the internet.
b) Liable, to the fullest extent permitted by law, for any loss or damage whatsoever incurred by the entrant participating in the competition or accepting the Prize.

12. The Promoter may cancel, modify, suspend, or terminate the competition (including without limitation varying the Prize) at any time by notice published on the TSB Festival of Lights website.

13. Subject to the waiver of privacy as evidenced by the entrant’s entry when collecting personal information the Promoter will comply with the Privacy Act 2020.

1. Entry to the competition constitutes acceptance of these terms and conditions.

2. To enter the competition, entrants must complete the TSB Festival of Lights 2020-2021 survey. The survey can be completed on iPads available at the TSB Festival of Lights in Pukekura Park or via a link on the TSB Festival of Lights website.

3. The competition opens on 19 December 2020 and closes on 31 January 2021 at 11pm (“the Promotional Period”).

4. The New Plymouth District Council (“the Promoter”) will, during the Promotional Period, randomly select three winners from the survey entrants on the following dates: Monday 11 January 2021, Monday 25 January 2021 and Monday 1 February 2021.

5. The prize (“the Prize”) is a $100 voucher towards a local café or restaurant of the winner’s choice. There are three Prizes to be won throughout the Promotional Period.

6. Employees of the Promoter and their immediate family members are ineligible to enter.

7. Only one entry per person is allowed.

8. Any entrant under the age of 18 years, must acknowledge that they have their parent/legal guardian's permission to enter the competition and that if they are selected as the winner their parent/legal guardian will be awarded the Prize. The Entrant’s parent/legal guardian will be required to sign acceptance of the terms and conditions of entry prior to claiming the Prize.

9. All entrants agree that the Promoter may use their name, photograph and comments submitted in relation to the competition for promotional, media and publicity purposes (including the social media and website pages and other promotional channels of the Promoter) now or in the future whether or not such entry is the winning entry. Entrants who opt into the Promoters email database when completing the survey will also receive regular Festival email updates but can unsubscribe at any time.

10. The Promoter will notify the winning entrants by contacting them via the mobile number or email address provided in the survey.

11. To claim the Prize, the winning entrants must confirm acceptance via phone or email. If the Promoter is unable to contact the winning entrants within one week of the winning entrant being drawn during the Promotional Period, then the Promoter is entitled to redraw.

12. Where the Prize is to be supplied by an entity outside the Promoter’s control and that entity fails to supply the Prize, the Promoter has no responsibility for the provision of the Prize and is not obliged to provide an alternative prize or take legal action to require the Prize supplier to provide the Prize.

13. The Prize is non-transferable, or redeemable for cash.

14. The Promoter reserves the right, at any time, to verify the validity of an entry and the Entrant (including the Entrant's identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these terms and conditions or who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

15. The Promoter may cancel, modify, suspend, or terminate the competition (including without limitation varying the Prize) at any time by notice published on the TSB Festival of Lights website.

16. Subject to the waiver of privacy as evidenced by the entrant’s entry when collecting personal information the Promoter will comply with the Privacy Act 1993 (or any legislation that replaces that Act).

1. Entry to the competition constitutes acceptance of these terms and conditions.

2. To enter the competition, entrants are invited to submit a photograph of the TSB Festival of Lights 2020/2021 to Facebook or Instagram by using the hashtag #BestFestographer.

3. The prize consists of a $500 voucher for a local business of your choice, which must be redeemed in-store within 12 months of receipt and the winner’s photograph featuring in TSB Festival of Lights’ marketing collateral (“the Prize”).

4. Employees of the New Plymouth District Council (the “Promoter”) and their immediate family members are ineligible to enter.

5. All entries must meet the following conditions:
a) The photograph must be taken at a TSB Festival of Lights event between Saturday 9 December 2020 and Sunday 31 January 2021.
b) The photograph must be received during the period commencing 19 December 2020 and ending on 1 February 2021 at 9am (“the Promotional Period”). Photographs received after the Promotional Period are ineligible for entry.
c) The hashtag #BestFestographer must be attached to the photograph in order to be entered into the competition.
d) Entrants under 18 years must acknowledge that they have their parent/legal guardian's permission to enter the competition. The entrant’s parent/legal guardian will be required to sign acceptance of the terms and conditions of entry prior to claiming the Prize. Children under the age of 13 are not permitted to enter.

6. The entrant agrees that:
a) The Promoter may verify the validity of an entry and the entrant (including the entrant's identity and age) and disqualify any entrant who submits an entry that is not in accordance with these terms and conditions.
b) The competition is not sponsored, endorsed or administered by, or associated with Facebook and releases and indemnifies Facebook from any and all direct or indirect loss or damage whatsoever as a result of participating in the competition or accepting the Prize except for any liability that cannot be excluded by law;
c) Their name and photograph may be used for promotional, media and publicity purposes (including social media) and other promotional channels of the Promoter now and in the future.

7. A panel will select four photographs (“Selected Photographs”) from the qualifying entries received and those Selected Photographs will be posted on the TSB Festival of Lights Facebook page on 5 February 2021.

8. The public can vote, through Facebook, for the best of the Selected Photographs. Voting for the best photograph commences at 10am on Friday 5 February 2021 and ends at 4pm on Wednesday 10 February 2021 (“Voting Period”).

9. The Selected Photograph that generates the most ‘likes’, ‘wows’ and ‘loves’ on Facebook during the Voting Period will be declared the winning photograph (“Winner”). In the event of a tie the photograph with the greatest number of ‘loves’ will be declared the Winner.

10. Notification: The Promoter will notify the entrant of the Winner by publishing the Winner and the entrant’s name on the TSB Festival of Lights Facebook page on Thursday 11 February 2021. The Winner will also be published on the TSB Festival of Lights website, Instagram and other promotional channels.

11. To claim the Prize, the entrant must:
a) Send a private message to the TSB Festival of Lights Facebook page with their email address and daytime contact phone number; the Facebook profile must match the registered Facebook profile. The Prize can only be claimed by the entrant of the Winner.
b) Submit a high resolution photograph no smaller than 2MB.
c) Obtain and provide the written consent of all identifiable individuals featured in the photograph, and such consent shall authorise the publication of the photograph on the TSB Festival of Lights Facebook page and other promotional channels detailed in clause 6(c).

12. Prize not claimed: Where the entrant does not send a private message by 5pm, Friday 12 February 2021 then the Promoter is entitled to offer the Prize to the photograph that generated the second highest amount of ‘likes’ ‘wows’ and ‘loves’. The Promoters’ decision is final and no correspondence will be entered into.

13. The Promoter will not be:
a) Responsible for any technical malfunctions or problems with the internet or network congestion, including any problems with transmission of entries over the internet.
b) Liable, to the fullest extent permitted by law, for any loss or damage whatsoever incurred by the entrant participating in the competition or accepting the Prize.
c) Responsible for the provision of the Prize and is not obliged to provide an alternative prize or take legal action to require the Prize supplier to provide the Prize where the Prize is to be supplied by an entity outside the Promoters’ control and that entity fails to supply the Prize.

14. The Promoter may cancel, modify, suspend, or terminate the competition (including without limitation varying the Prize) at any time by notice published on the TSB Festival of Lights website.

15. Subject to the waiver of privacy as evidenced by the entrant’s entry when collecting personal information the Promoter will comply with the Privacy Act 1993 (and any legislation that replaces that Act).