This website is owned and operated by New Plymouth District Council (the Council).  Your use of this website is subject to the following terms of use and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, these terms and conditions.

The Council may modify, alter or otherwise update the terms applicable to this website from time to time, with or without notice, and you agree to check these terms and conditions and to be bound by such terms as are in effect at the time at which you access this website.


The Council has made every reasonable effort to provide complete and accurate information on this website, but accepts no responsibility or liability for the public's subsequent use or misuse of the information provided.

The Council does not guarantee that:

  • Website visitors will have uninterrupted or error-free access to, and use of, the website.
  • The website or any files available for downloading will be error-free or free from viruses, faults or defects.
  • The content of the website is accurate, complete, or suitable for a particular purpose. Website visitors must rely on their own judgment in relation to any matter of that type.

Privacy statement

The Council respects and protects the privacy of our website users.

The collection and use of personal information by the Council is regulated by the Privacy Act 1993. Under this Act, personal information may be collected only for a lawful purpose connected with a function or activity of the Council and only if necessary for that purpose. Such information must, as a general rule, be collected directly from the individual concerned and that person must be told why the information is needed.

The Council will use personal information provided by website visitors only for the reasons it was given. The only use we make of personal information (usually email addresses) is to respond to queries arising from our website. We do not otherwise make use of personal information, nor do we provide it to third parties unless written permission is given by the website visitor concerned. The Council also monitors the website in order to identify user trends and improve the website if necessary.  Any of this information, such as demographics data, will be used in aggregate form and your individual details will not be identified.

All enquiries about or formal requests for information in terms of the Local Government Official Information and Meetings Act 1987, or the Privacy Act 1993 should be in writing to:

New Plymouth District Council 
Private Bag 2025
New Plymouth

For more detailed information about the Privacy Act you can refer to the Privacy Commissioner's Guide to the Privacy Act 1993.
If you are concerned that the Council may have breached the Privacy Act or if you are not sure of our obligations, you can contact the Privacy Commissioner. Privacy Hotline: 0800 803 909.

Update emails

You will only receive email updates from us if you expressly sign up to our mailing list, or have supplied your email address to us by other means for that purpose. You may unsubscribe to update emails at any time.   

IP address

An IP address is a number that's automatically assigned to your computer whenever you're surfing the world wide web. Web servers automatically identify your computer by its IP address. We collect IP addresses for the purposes of system administration, to report aggregate information to our internal customers and to audit the use of our site. When visitors request pages from the Council, our servers log the visitors' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us.


This website and all its content is either owned or licenced by the Council and is subject to copyright law. Website visitors may reproduce, store and use the content of this website for personal, informational and non-commercial purposes only.

Except as stated in the above paragraph, no portion of the content of the website, including text, graphics, photos and the Council logo, may be copied or used without the written permission of the Council.

Website use

Website visitors are not allowed to do anything which alters the website, or interferes with or affects its working. This includes removing anything from it, adding anything to it, linking it to another website, and distributing any part of it to anyone else.


Links and references to other websites are provided to you as a convenience only. The Council has not reviewed and does not endorse or assume any responsibility for any other websites, material posted on them, or products or services offered on those websites.


The Council assumes no liability for errors or omissions in the content of the website. The Council will not be liable to any person or entity for any damage, direct or indirect, incidental, special or consequential for access to, use of or inability to use this website. You agree not to make any claims against the Council arising from your use of the website or information provided by it.  You also agree to indemnify the Council against all claims, losses or damages arising in connection with your use of the website or the information provided by it.


This website uses cookies solely to retrieve aggregate information to perform analyses of the characteristics and behaviours of website users and in order to make improvements to the site. This information includes non-personal information and is not used to identify individual website users.  You may delete and block all cookies used by this website, however if you do so, parts of this website may not work as designed.